Since the company’s inception, Arrow Energy has been a Phillips 66 marketer which Faiman says is critical to the Arrow Energy business and name.

“Phillips 66 is a premium, international brand which helps set us apart from other third-party fuel providers,” Faiman said. “Other refiners do not have the marketing that Phillips 66 does, so it was an easy decision when we started Arrow Energy nearly 35 years ago, and we haven’t looked back since.”

Faiman’s head of sales, Tom Buhr, is also part of Arrow Energy’s relationship with the fuel provider. He leads the strategy behind marketing Phillips 66 fuel to its 60 dealers from the Great Lakes region all the way down to Texas.

“We have the power of the Phillips 66 brand behind us while boasting the personal, individualized service and care we provide to our customers,” Buhr said. “Our FBOs get the best of both worlds at Arrow Energy.”

Buhr, who celebrated 30 years with Arrow Energy last September, originally planned to be a pilot, receiving his pilot’s license in 1986. His professional plans took a turn while working at Million Air in Cincinnati; he realized he enjoyed ground support more than flying and worked his way up to management. It was at Million Air he met Faiman and then left the FBO in 1992 to work at Arrow Energy.

“I manage Arrow’s relationship with Phillips 66, and over the years have assumed a more public role by representing Arrow at conferences and other events,” Buhr said. “Craig makes everything happen behind the scenes, and along with our entire team, we run a personable yet efficient business.”

Faiman’s son, Nathan, also works at Arrow Energy, serving as company VP. Originally a finance and accounting professional, Nathan switched his career path and entered the family business four years ago and today focuses on all business operations and managing the office of seven employees.

“We are a small team, but it works to our advantage as we offer a personalized approach,” Nathan said. “From ordering to invoicing, we adapt quickly to the industry market while able to have individualized conversations with our customers, all who know everyone in our office by name.”

Buhr emphasized Nathan’s sentiments that Arrow Energy doesn’t flaunt the phrase “good customer service,” but lives it every day through each interaction with their customers.

“The term ‘customer service’ can be thrown around easily, but at Arrow Energy, our staff is incredibly flexible and truly meets the needs of our customers,” Buhr said. “If you’re in need of an emergency delivery or borrowed fuel truck, we make it happen.”

As a Phillips 66 marketer, Arrow Energy also offers its FBOs several Phillips 66 programs and perks, from Contract Fuel and quality assurance to credit card rewards and processing.

“This is just another example of how Phillips 66 has helped power our brand, and vice versa,” Buhr said. “We have built and continue to build our business by working alongside a globally trusted brand while simultaneously being a small, family-owned company that offers a personal and friendly experience.”

The post Arrow Energy Boasts Powerful Dynamic as a <span class="nowrap">Phillips 66</span> Aviation Fuel Marketer appeared first on Phillips 66.

“What truly brings me joy is working with youth and seeing the looks on their faces when they experience flying for the first time,” Ken said. “I’ve flown over 1,600 kids, some of them I know have continued with aviation and are a great success within the industry. With the Young Eagles program, it’s all about encouraging younger generations to get involved in aviation, and I get a lot of self-satisfaction doing it.”

Ken is the founding member of EAA Chapter 1632 and has been involved in Young Eagles since 2000. In addition, Ken has served as president and Young Eagles coordinator for EAA Chapter 1632 since 2019, and he was EAA Chapter’s Young Eagles coordinator from 2015 to 2020.

A resident of The Villages, Florida, Ken grew up in England and moved to the U.S. over 50 years ago. His passion for flying began in Southfield, Michigan, where he watched planes land and take off every day from his office window.
“I would see so many planes fly into Detroit Metro Airport and decided that one day, I wanted to fly,” Ken said. “So, I picked up the Yellow Pages, and the rest is history.”

After living and flying in Michigan and Pennsylvania for years, Ken retired to Florida and currently flies out of Umatilla, Florida. His local EAA chapter drives several special projects within the community, including the local high school’s aviation club where students have the opportunity to go to the airport to learn more about aviation. “I am a firm believer in giving back,” Ken said. “I think we all need to share what we have, and in my case, I’m sharing my abilities as a pilot. The aviation industry is struggling with the current pilot shortage, so encouraging youth today is more important than ever.”
Ken credits much of his success with EAA to his wife Linda who conducts all of Ken’s ground registration.”I couldn’t do it without my wife. She’s been incredibly supportive and is by my side always,” Ken said. “Both of my daughters are also pilots, one a corporate pilot, so it’s a shared family passion.”

As Chairman of the North 40 camping at AirVenture, Ken is thrilled to be returning to the Oshkosh event for the 28th year. “I love AirVenture because of the people, the friends and the variety of aircraft,” Ken said. “The event is so special because you will see things you’ll never see again.”

In addition to his involvement with Young Eagles, Ken is an instrumental volunteer for EAA, not only as the chairman of the North 40 Aircraft Registration but also as a key volunteer at Sun ‘n Fun each year at the EAA booth. Ken and Linda also built a Rans S-19, which he owns along with his Piper Lance.

To learn more about the EAA Young Eagles program, visit https://www.eaa.org/eaa/youth/free-ye-flights

To learn more about how Phillips 66 supports the Young Eagles program, visit https://www.phillips66aviation.com/

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